Example asset
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Infrastructure intelligence for local government
Make better infrastructure decisions with what you know today. Build the evidence you need for tomorrow.
CouncilAid turns asset data, community needs, budgets, strategy and funding opportunities into one evidence-led decision process. Start with what you have. See what you know, what you don't, what matters most and what to do next.
Start with what you have. No payment method required during the 30-day trial.
No per-user pricing. No module licences. Start small and pay for the intelligence you use.
One decision chainTransparent by design
01Community need
02Infrastructure
03Evidence
04Priority
05Budget
06Funding
07Business case
08Outcome
↺
Every recommendation keeps its evidence trail. Missing evidence becomes a visible action, owner and priority.
Start ahead
You're not starting from zero.
CouncilAid can establish a useful starting evidence picture from reliable available sources, then strengthen it with council records and local knowledge. Coverage varies by council and asset class, so every source, assumption and gap remains visible.
Asset managersEngineersFinance teamsPlannersCommunity developmentExecutives and governance
Condition lives in an asset system
Budgets live somewhere else
Community evidence spans reports and datasets
Strategy describes priorities separately
Funding programs ask different questions
Local knowledge sits with individual people
The real problem is fragmentation—not capability. CouncilAid brings these inputs into one evidence-led decision process, so capable staff spend less time assembling evidence and more time deciding what it means.
Remove the guesswork.
Start with what you have. Know what you know. See what is missing and improve the evidence where it will make the greatest difference.
Nothing hidden
What happens when the data is incomplete?
Every substitute remains visible. CouncilAid distinguishes actual, verified, estimated, assumed, derived, benchmarked and unknown values so uncertainty is never presented as fact.
CouncilAid can still analyse it
Confidence: moderate
Data gap
Current condition assessment required.
Why it matters
Condition materially affects intervention timing and lifecycle projections.
Suggested action
Include this asset in the next drainage condition inspection program.
Until then
Model using the historic assessment, age, comparable assets and configured benchmark assumptions.
ACTUALVERIFIEDESTIMATEDASSUMEDDERIVEDBENCHMARKEDUNKNOWN
Data readiness
Don't just score your data. Improve it.
CouncilAid helps councils direct limited data-collection resources towards the evidence most likely to improve decision-making value.
Asset coverage82%
Condition evidence61%
Financial evidence76%
Location data94%
Maintenance history43%
Lifecycle confidence57%
Service evidence68%
Your next best data investment
Inspect these 138 drainage assets.
Resolving this gap is expected to materially improve confidence in drainage renewal forecasting and future budget scenarios.
Traceability
One decision. One evidence trail.
See what is recommended, why, which source evidence and assumptions were used, which council rules were applied, what is missing and what could change the recommendation.
01Community need
02Infrastructure
03Evidence
04Service / objective
05Scenario
06Decision
07Budget
08Improvement / funding
09Outcome
→ An evidence gap becomes an action with an owner and priority—not a hidden assumption.
Community + infrastructure
Assets aren't the outcome.
They enable it.
A road, footpath, drainage system, community facility, park or bridge has value because of what it enables. CouncilAid brings asset evidence together with relevant community, demographic, service, economic and location evidence—with confidence qualified by what is available.
01
Where is demand?
02
Where is activity happening?
03
Where is infrastructure deteriorating?
04
Where is risk increasing?
05
Where is population changing?
06
What service level is appropriate?
07
Where could investment create the greatest value?
Council-owned intelligence
AI assists. Your people decide.
Asset managers and council teams can work conversationally with AI to find patterns, assemble evidence, explain scenarios, draft reports and propose reviewable rules. Your people remain responsible for priorities, verification, decisions and approvals.
Transparent
Reviewable
Explainable
Reusable
Versioned
Council-owned
Council rulebase conversationSources, assumptions and officer changes retained
Prioritise safety-critical work, but do not defer projects required to maintain adopted service levels.
I can turn that into reviewable rules. I’ll keep the service-level source, threshold, assumptions and exceptions visible for an authorised officer to approve.
Condition triggerReview reseal candidates before condition reaches the council threshold
Risk and criticalityBring safety-critical and high-service-impact assets forward
Funding readinessRequire current scope, cost and community evidence before submission
Local prioritiesApply adopted strategy and service-level priorities to scenario ranking
Nothing becomes an approved council rule or live works program without the council’s review and governance pathway.
Evidence Gaps Shopping List
See what you're missing out on.
Move from ‘we need better data’ to a practical list of what is needed, why it matters, which decision it affects, who owns the action and what opportunity stronger evidence may unlock.
Priority evidence actions
A business case for better information
Current drainage conditionHigh
Decision affected: Renewal timing and funding readiness
Potential value: May change which assets require early intervention
Action: Targeted inspection program
Owner: Asset team
Facility utilisation evidenceMedium
Decision affected: Retain, renew or upgrade decision
Potential value: May strengthen the community-need case
Action: Confirm use, demand and service catchment
Owner: Community planning
Verified project costHigh
Decision affected: Budget allocation and grant submission
Potential value: May move the project from promising to submission-ready
Action: Validate scope and market estimate
Owner: Project sponsor
Illustrative structure only. CouncilAid builds the list from the council’s actual evidence, decisions and configured rules.
Evidence-backed continuous improvement
See where you are. Know what to improve.
CouncilAid does more than list missing information. It connects each material gap to the decision it affects, the action required, the person responsible and the evidence needed to show that the position has improved.
01Evidence
02Gap
03Why it matters
04Affected decision
05Improvement action
06Owner + priority
07Due date
08Evidence added
09Human verification
10Improvement demonstrated
Focus effort on evidence that can change a real decision.
Give every improvement action an owner, priority, due date and status.
Keep the final judgement with an authorised person and retain the history.
Infrastructure Optimiser
Your budget should tell a story.
Why these projects, why now and what happens if council waits? Compare what a $10 million budget could mean for condition, service, risk, backlog, community impact, funding gaps and long-term consequences. CouncilAid supports the decision; council remains accountable for it.
Funding readiness
From infrastructure need to funding case.
Connect potentially relevant funding opportunities to council priorities, infrastructure need, planned works, eligibility and supporting evidence. CouncilAid helps assess readiness and prepare a reviewable draft—it does not promise eligibility or funding success.
Example project
Regional Community Infrastructure Project
Project readinessHigh
Evidence readinessModerate
Potential evidence gaps
- Updated utilisation evidence
- Final cost estimate
- Current condition verification
Every funding opportunity should leave the council smarter and better prepared for the next one. Missing evidence is added to the Evidence Gaps Shopping List rather than hidden.
Decision to delivery
Turn the scenario into the work.
A selected scenario becomes a reviewable proposed program—not live work. Officers can accept, modify, defer, reject or request more evidence before approval.
Optimiser scenario
Review
Approve
Works program
Field
Complete
Updated asset
Field teams capture
Condition
Photos
Location
Work completed
Actual cost
Evidence
Every job can make the next decision better.
The CouncilAid platform
Everything needed to close the loop.
Every customer receives the same connected platform, organised into five practical work areas rather than a wall of separate modules.
Planning
Set priorities, monitor relevant intelligence and compare infrastructure scenarios across budget, risk, service and time.
Asset Repository
Bring together what you have, see what's missing and improve the reliability of the canonical Asset Core over time.
Works
Turn approved decisions into programs, work orders, schedules and completion evidence.
Finance
Connect CAPEX, OPEX, maintenance, renewal, approvals, funding and long-term affordability.
Reporting
Build asset plans and use the same governed evidence for operational, executive and applicable government reporting.
CouncilAid at a glance
A connected evidence and decision layer—not another council ERP.
What it is
Infrastructure intelligence and decision support for local government.
Who it is for
Infrastructure, asset, finance, strategy, delivery and decision-making teams.
What it does
Builds an evidence picture, identifies gaps, tests scenarios, connects Cost / Risk / Performance, records decisions and produces improvement, AMP and reporting outputs.
What it does not claim
CouncilAid does not replace human accountability, certify ISO compliance or turn missing evidence into fact.
Plans and reporting
One evidence base. Every audience.
Build an Asset Management Plan that stays connected to the evidence, then use the same governed sources for audience-specific reporting. Each output can change the detail, language, emphasis and format without changing the underlying evidence.
Asset Management Plan
Your AMP shouldn't start again every few years.
Use governed asset information, service levels, risks, scenarios, decisions, evidence gaps and improvement actions to build and maintain a reviewable plan.
AMP BuilderAMP Update ReportChanges since approvalSource traceabilityImprovement PlanAI-assisted drafting
AI can assist preparation and refinement. Council review and approval remain required.
Stakeholder reporting
The right view for the people using it.
Asset teams
Executives
Councillors
Finance
Community
Funding bodies
Applicable requirements must be configured from current authoritative sources. CouncilAid does not assume every audience needs the same report.
Show my alignment
Built around established asset-management practice.
See how current Council evidence supports configured framework areas, where gaps remain and which improvement actions are already underway. Council policies, objectives, service levels, priorities and decisions stay under Council control.
Alignment, not certification.
CouncilAid capability indicators are practical, evidence-backed prompts for human review. They are not an audit result, certification decision, official ISO maturity score, IIMM rating or IPWEA assessment.
Framework area
Evidence
Status
Gap
Improvement action
Human verification
ISO 55001:2024
ISO specifies requirements for establishing, implementing, maintaining and improving an organisation’s asset-management system. CouncilAid supports evidence and workflow within that wider organisational system.
Official sourceIPWEA IIMM
IPWEA’s current International Infrastructure Management Manual reflects established infrastructure asset-management practice and the updated ISO 55000 series.
Official sourceIPWEA IIFMM
IPWEA connects infrastructure and financial management through a shared view of service, lifecycle cost, risk and performance. CouncilAid brings those considerations into the same decision process.
Official sourceAsset Management Council
The Council’s published body of knowledge emphasises evidence-based risk, lifecycle management and continual improvement. CouncilAid is designed to complement—not replace—recognised professional practice.
Official sourceHow framework mapping works
CouncilAid can map Council evidence to relevant framework areas where current, verified mapping content has been configured. It does not reproduce proprietary standard or manual content, and the displayed result still requires authorised human verification.
ISO/TC 251 overview of ISO 55001Compare your options
Choose the right fit—not simply the biggest system.
CouncilAid is an infrastructure decision and delivery layer, not a rates, payroll, HR or full ERP replacement. It can sit alongside the systems a council already relies on and strengthen the path from evidence to funded work.
| What matters | CouncilAidConnected infrastructure intelligence | Brightly AsseticSpecialist asset lifecycle suite | TechnologyOneWhole-of-council ERP and EAM | Civica AuthorityLocal-government enterprise suite |
|---|---|---|---|---|
| Best suited to | Councils wanting a practical evidence-to-delivery layer that can work alongside existing systems. | Councils seeking specialist lifecycle modelling, asset accounting and maintenance capability. | Councils seeking an integrated enterprise platform across finance, property, people, assets and operations. | Councils seeking a configurable local-government suite spanning assets, works and related Authority products. |
| Asset lifecycle and budget planning | Scenario modelling across condition, risk, service, cost and time, with evidence and assumptions visible. | Predictor models deterioration, treatments, maintenance funding and optimum budgets. | Enterprise asset and capital planning within the broader OneCouncil platform. | Lifecycle costing, deterioration, service levels, risk and capital works planning. |
| Works and maintenance | Scenario review, approved programs, work requests and orders, field evidence and governed asset updates. | Assetic Maintenance supports work requests, work orders and preventative maintenance. | Planned, scheduled and reactive work, inspections, defects and mobile field delivery. | Community Works supports work orders, planned and reactive maintenance, requests and mobile work. |
| Start with imperfect data | Free initial asset-register onboarding, provenance, readiness scoring and a prioritised data-gap register. | No equivalent free onboarding offer identified in the public material reviewed. | No equivalent free onboarding offer identified in the public material reviewed. | No equivalent free onboarding offer identified in the public material reviewed. |
| AI-assisted decision workflow | Custom scenario chat, rule-building support and a works-program builder with visible impact metrics and governance. | No equivalent conversational workflow identified in the public product material reviewed. | No equivalent conversational workflow identified in the public product material reviewed. | No equivalent conversational workflow identified in the public product material reviewed. |
| Funding and business-case support | Research relevant funding pathways, prepare a reviewable draft submission and retain the evidence behind it. | No equivalent funding-submission workflow identified in the public product material reviewed. | No equivalent funding-submission workflow identified in the public product material reviewed. | No equivalent funding-submission workflow identified in the public product material reviewed. |
| Published security position | Tenant and role controls, audit history, governed approvals and malware-scanned file handling. No certification claim. | Brightly reports SOC 2 Type II certification; product access controls and authentication are documented. | TechnologyOne says its Australian SaaS is IRAP assessed up to PROTECTED and data is housed in Australia. | Civica describes Authority as secure SaaS. Confirm certifications, hosting and controls during procurement. |
| Public pricing | A$1,250, A$2,000 or A$3,000 per month ex GST after the 30-day trial. No per-seat or module licences. | Not publicly listed. Licence and implementation quote required. | Not publicly listed for OneCouncil EAM. Enterprise quote required. | Not publicly listed. Demo and quote required. |
Procurement note: capabilities can vary by package, version, configuration and contract. Security and data-residency requirements should always be confirmed with each vendor against the council's own risk assessment.
Method and official sources
Public product and security material reviewed 30 August 2026. “Not identified” means the capability or offer was not found in the public material reviewed; it does not prove the vendor cannot provide it.
Vendor and product names belong to their respective owners. This comparison uses publicly available information and is intended to support an initial evaluation, not replace procurement due diligence.
Transparent subscription and usage
Pay for what you use. Know what you're paying for.
Start with a 30-day trial, then choose a monthly CouncilAid allowance that reflects the analytical work you expect to use. No per-seat licences, no module licences and no penalty for improving council-owned evidence.
Show the evidence. Show the reasoning. Show the cost. Let people make an informed decision.
It's transparency. And transparency creates confidence.
Ordinary work
Upload more asset evidenceFREE
Complete field workFREE
Invite another team memberFREE
View existing analysisFREE
New intelligence
Run new optimisationTOKENS
Generate new analytical reportTOKENS
Run financial scenarioTOKENS
Perform AI-assisted portfolio analysisTOKENS
Monthly 15K
$1,250.00
per month ex GST · $1,375.00 incl. GST
15,000 included Tokens
AI chat and other analytical work use the same visible allowance. Usage warnings and hard limits protect council approval and cost control.
Monthly 25K
$2,000.00
per month ex GST · $2,200.00 incl. GST
25,000 included Tokens
AI chat and other analytical work use the same visible allowance. Usage warnings and hard limits protect council approval and cost control.
Monthly 40K
$3,000.00
per month ex GST · $3,300.00 incl. GST
40,000 included Tokens
AI chat and other analytical work use the same visible allowance. Usage warnings and hard limits protect council approval and cost control.
Current usage
Visible throughout the month
Estimated next invoice
Shown before commitment
Additional usage
Requires the configured approval pathway
Council purchasing
Invoice and purchase-order requests supported
Prices shown in AUD. GST is calculated from the application's configured Australian billing settings. Plan values come from the current CouncilAid configuration.
One platform
From the smallest council to the largest.
A smaller council should not need inferior infrastructure-management capability simply because it has fewer resources. Usage scales with the amount of analysis performed—not the number of people or modules.
Capability shouldn't depend on council size. Cost should reflect use.
Unlimited usersFull platformAll modulesUsage-based tokens
Infrastructure intelligence for local government
Better evidence. Better decisions. Better communities.
Bring together asset information, community need, budgets and funding opportunities. Build council-owned decision rules with AI assistance, identify evidence gaps, compare investment scenarios and turn the evidence into defensible business cases.
Start with what you have. See what's missing. Know what to do next.
A better next decision
You don't need perfect data to make the next decision better.
Make better infrastructure decisions with what you know today and build the evidence you need for tomorrow.
Start with what you have. No payment method required during the 30-day trial.